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Privacy Policy

Last Updated: 19.12.2023

Introduction

This privacy policy informs you about the nature, scope, and purpose of the processing of personal data within our online offerings and the associated websites, web and mobile apps, features, and content (hereinafter collectively referred to as "online offering" or "website").

We take the protection of your privacy and personal data very seriously and treat them confidentially.

By using this website and the service, you agree that we collect, use, and process personal data from you. All personal designations are to be understood in a gender-neutral manner.

Personal data is not collected when using our homepage. However, some data is collected for the web and mobile app, which we will notify you about below.

Responsible for Privacy

Waio Applications KLG
Florhofstrasse 23
8820 Wädenswil
Switzerland
You can find further contact information in our Imprint.

Contact

In our online offering, you have the opportunity to contact us electronically via email.

If you contact us via any of the mentioned methods, the personal data transmitted by you will be stored for the duration of the exchange (if necessary). After the exchange is completed, this data will be deleted immediately.

Additionally, you can contact us by postal mail. You can find these contact details in our Imprint. When sending very sensitive data or information, it is advisable to use postal mail, as complete data security via email cannot be guaranteed.

Security of Data

For our online offering, we use various security measures. These measures are intended to prevent unauthorized access, unlawful processing, and unauthorized or accidental loss of your data.

When sending very sensitive data or information, it is advisable to use postal mail, as complete data security via email cannot be guaranteed.

Logfiles

With each of your visits to our online offering, we automatically collect a series of general data and information.

Logfiles are stored separately from all personal data and are deleted after a maximum of 30 days. The collected data/information is evaluated with the aim of optimizing data protection and data security for our online offering and ensuring an optimal level of protection for you.

This constitutes a legitimate interest within the meaning of Art. 6(1) lit. f GDPR.

Possible data collected:

  • IP address
  • Internet service provider
  • Used operating system
  • Used browser type and version
  • Date and time of website access
  • Website visited by the user before
  • Other similar data/information that helps defend against attacks on our systems.

Reasons for this collection:

  • Optimizing our content
  • In the event of a cyberattack, we can provide the necessary information for prosecution by the relevant authorities.

Rights of the Data Subject

You have the following rights with regard to your personal data concerning us:

  • Right to information and access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except where such decision
(1) is necessary for entering into, or performance of, a contract between you and us,
(2) is authorized by Union or Member State law to which we are subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or (3)
is based on your explicit consent.

However, these decisions must not be based on special categories of personal data referred to in Article 9(1) GDPR, unless Article 9(2)(a) or (g) GDPR applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place.

In the cases referred to in (1) and (3), the controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.

Right to object

The data subject has the right to withdraw his or her consent to the processing of personal data at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority if you believe that we are processing your personal data unlawfully.

Reasons for Processing Your Data

When you contact us, where you only need information, we may process your data based on your consent according to Art 6(1) lit a GDPR or, if necessary, based on Art 6(1) lit f GDPR.

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For the duration of the session, the storage of the user's IP address is necessary.

The storage in log files is done to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

We may contact you by phone or email for the purposes listed below.

When completing your registration, you also declare that all data provided by you is complete and correct.

You undertake to inform us immediately if your data should change.

Passing On Data

Your data may be partially or completely, but always only to the extent and as necessary, passed on to other entities:

  • Legal representatives and courts
Your data may also be disclosed to the following companies.
Apple
Google
Products from Google Cloud

Google-Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help analyze how users interact with our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. We use Google Analytics to understand how visitors interact with our website, improve our website's content, and enhance the user experience. The data collected by Google Analytics is aggregated and does not personally identify you. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information on Google Analytics and its privacy practices, please review Google's Privacy Policy. You can opt out of Google Analytics by using the Google Analytics Opt-Out Browser Add-On provided by Google. Please note that this website may also use other web services or third-party tools, each of which may have its own privacy policies. We encourage you to review the privacy policies of those services as well.

Google-Fonts

This website uses Google Fonts provided by Google LLC ("Google") to enhance the visual appearance of text content. When you access a page on our website, your web browser may load fonts directly from Google's servers. As a result, your IP address and other usage information may be transmitted to and stored by Google. Google Fonts are widely used on the internet and considered a reliable and efficient way to display fonts consistently across various devices and browsers. Google's use of your data for delivering fonts is governed by its Privacy Policy. We do not have control over the data collected by Google Fonts. We use Google Fonts because we believe it enhances the user experience of our website by providing high-quality and easily readable fonts. If you have concerns about the data collection and usage related to Google Fonts, we recommend reviewing Google's privacy policies or considering alternative font delivery methods. By using our website, you consent to the use of Google Fonts and the potential data processing by Google as described in this statement. Please note that our website may also use other web services or third-party tools, each of which may have its own privacy policies. We encourage you to review the privacy policies of those services as well.

Cookies

We use various types of cookies (session and persistent cookies) to provide our website and services, as explained below: Session cookies are deleted when the browser is closed. These are assigned a session ID, which can be used to associate various requests from your browser with the same session. This allows us to recognize your computer when you return to our service. All session cookies are deleted when you log out or close the browser. Persistent cookies are automatically deleted after a specified duration. You can remove stored cookies at any time in your browser's security settings. Please note that we only use cookies that we consider necessary, which means that disabling cookies will limit the functionality of our service.

A/B Testing

Our online offering conducts user behavior analysis through an A/B testing tool. We may display our online offering to you with slightly varied content based on your profile assignment. This allows us to continually improve our offering and make it more interesting for you as a user. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. For more information on how user data is handled, please refer to Google's Privacy Policy: https://policies.google.com/privacy.

Crashlytics

We use Crashlytics, a service provided by Firebase, which is a product of Google, for crash analysis and software optimization purposes. Only reports with precise information about code locations and device details are sent, aiming to simplify maintenance and improve the resulting app's stability. Examples of stored device information collected by Crashlytics include UUID, crash timestamp, app bundle ID, operating system name and version, device model, CPU architecture, RAM and storage size, instruction pointer, method or function name, exception class name, and more. For each loaded binary image of the application, its name, UUID, size in bytes, and base address in RAM are also collected. For more information on how user data is handled, please refer to Google's Privacy Policy: https://policies.google.com/privacy.

Performance Monitoring

We use performance monitoring to collect performance data from the app for later review and analysis. Performance monitoring helps us understand where app performance can be improved to resolve performance issues. Examples of information collected by performance monitoring include general device information, RAM and disk size, CPU usage, network operator, network information (e.g., Wi-Fi, LTE, 3G), country, locale/language, app version, foreground or background status of the app, app package name, installation IDs, duration of automated trace runs, network URLs (without URL parameters or payload contents), and related information such as response codes, payload size in bytes, and response time. For more information on how user data is handled, please refer to Google's Privacy Policy: https://policies.google.com/privacy.

Severability Clause

If parts or individual phrases of this text do not, no longer, or not completely correspond to the current legal situation, the remaining parts of the document shall remain unaffected in their content and validity.

If you have any questions regarding these privacy policies, please contact us via our email info@waio.ch.